A: Yes! Your AI credits replenish automatically at the beginning of each billing month.
AI credits are used when you access AI-powered features such as generating prototypes, converting documents into presentations, or using the AI whiteboard agent. The number of credits consumed depends on the complexity of the task. However, basic manual editing and collaboration do not consume any AI credits.
If you run out of credits within a month, you can purchase additional AI credit packs. These purchased credits never expire and will not reset, so you can use them anytime.
A: After purchasing, go to your AppSumo account and locate your Mockitt order in your purchase history. Click "Activate", and you'll be taken to the Mockitt page. Just enter your email to activate. We recommend keeping the page open during activation to ensure it completes successfully.
⚠️ Important: You must redeem your code(s) within 60 days of purchase.
A: After activation, a new Mockitt account is automatically created for you. If you haven't linked your email yet, you'll need to log in through the AppSumo redemption link each time.
To avoid this, we highly recommend linking your email: go to your Workspace → click the Avatar in the top right corner → Account Settings → Link Email. After linking, you can log in directly with your email and password anytime!
A: Codes cannot be stacked for this campaign. If you need more seats or credits, please use the Upgrade Plan feature to move to a higher tier. If you have a larger team (more than 10 users) and need a custom plan, please feel free to reach out to our business team directly at bd@mockitt.com!
A: No, codes cannot be stacked for this campaign. We highly recommend reviewing the Deal Terms and selecting the specific Tier that best fits your team size right from the start.
If you need more capacity, the best option is to Upgrade Plan to a higher tier. If you have special requirements, please contact our support team at support@mockitt.com!
A: When you activate an AppSumo code, a new Mockitt account will be created — it cannot be directly applied to an existing account. If you would like to transfer your AppSumo license to your existing Mockitt account, please contact our support team at support@mockitt.com and we will assist you!
A: Yes! You have 100% commercial rights. Any prototypes, presentations, UI designs, or whiteboards you create or generate using Mockitt belong entirely to you. You can use them for your business or sell the designs to your clients.
A: We want you to be 100% happy! Since this is an AppSumo deal, it is backed by AppSumo's famous 60-day money-back guarantee. You can try Mockitt risk-free for two months. If it's not the perfect fit, you can refund it directly through your AppSumo account — no questions asked.
A: No, you don't! Your AppSumo seats are only for "Editors" (your internal team members who create and modify files). You can generate unlimited view-only or comment-only share links to send to your clients, stakeholders, or external partners completely for free. They don't even need a Mockitt account to view them!
A: Great question! Mockitt does NOT just generate flat images (like Midjourney). Our AI generates fully structured, editable, and interactive multi-screen prototypes. You can click into any text box, change the button colors, tweak the auto-layout, and instantly test the user flow.
A: Not at all! We know many teams have legacy files. Mockitt allows you to easily import your existing Figma and Sketch files. You can continue your design work here, utilize our AI features, and then use our Developer Mode to export pixel-perfect code.
A: Mockitt is a global platform! Our AI generation engine supports dozens of languages, including English, Spanish, French, German, Japanese, Korean, Traditional Chinese, and many more. Simply enter your prompt or upload your document in your native language.
A: Good memory! We originated from that product, but we have officially spun off into our own independent startup. While Wondershare remains a supportive investor, this new version of Mockitt has been completely rebuilt from the ground up as an All-in-One, AI-native workspace. It's vastly more powerful than the old version.
A: Your data is securely hosted in data centers located in San Jose, California (U.S. West region).
We are committed to protecting user privacy and follow industry-standard security and data protection practices. Mockitt is designed with GDPR principles in mind, including data security, access control, and user data protection.
Your data and intellectual property are securely managed and protected.
A: We love co-creating with our users! You can view our live roadmap, vote on upcoming features, and submit your own ideas here: Mockitt Roadmap.
If you run into any issues while using the product or have additional feedback, feel free to reach out to us at support@mockitt.com. We're always happy to help.