Other Issues

Error Messages During Editing

If you encounter an error message while using Mockitt, please report it to our support team so we can investigate and resolve it.

• Recipient: support@mockitt.com
• Subject: Error Message
• Email Content:
  1. A screenshot of the specific error message.
  2. The steps you took immediately before the error occurred (e.g., deleting a component inside a Dynamic Component or adjusting layer order).

Invited Member Did Not Receive Email

If the user you invited has not yet registered for a Mockitt account, they may not receive an email notification immediately.

Please ask the invited user to register for a Mockitt account using the email address you invited. Once they register and log in, they will see the invitation.

Interface Zoom Issues

If the interface appears unusually large or small, it is likely due to the browser's zoom settings. You can reset the view by pressing Ctrl + 0 (Windows) or Cmd + 0 (Mac).