404 Error or Disconnection During Editing

If you encounter a 404 error when opening a page or experience automatic network disconnection while editing, please follow these troubleshooting steps.

First, we recommend consulting your company's IT department or network administrator to check for any local network issues.

If you are unable to resolve the issue internally, please contact Mockitt online support and provide the following information:

1. Check Network Environment Configuration

Please check if any of the following are enabled or configured:

• Proxy: System proxies or browser extension proxies.
• VPN: Virtual Private Networks.
• Company Network: Check for network request filtering, firewalls, or specific internal network restrictions.

2. Collect Console Error Logs

Please open your browser's Developer Tools (Console) and collect error information.

1. Open the Console tab and check for red error messages.
2. Open the Network tab and check for failed requests.

Note: Please provide full screenshots of the errors to the support team.